Dallas is one of the country’s biggest cities and has many different data centers to choose from when it comes to data centers as well as their locations. However since Texas in general is prone to many different forms of weather such as tornadoes and tropical storms, it is important to choose the data center that is right for you. While you have other options outside of the Dallas and even the state of Texas, some people make the decision to use a Dallas located data center, such as TierPoint Dallas colocation data center (my favorite), for many different reasons. When doing this you should follow the double ‘C.E.S’ rule.
Checklist of Requirements
Create a list of requirements to decide what is important and best for your company, this can be achieved through the creation of a checklist to utilize while looking into prospective data centers. This list may include the location information like climate and ease of access, cooling abilities of the center, connectivity of available bandwidth, management and monitoring services, and security. There are other things that you should consider as well like cloud infrastructure, satisfaction of other customers, extra services, disaster recovery abilities, and office space. Each of these is extremely important as are many other things that you may require and you shouldn’t have to compromise these requirements with any data center.
Customization of Solutions
When you are working with a data center, you should be able to write your own documentation as to how things should be handled. This will allow you to have more control in customizing the solutions for your business. This documentation should include things like who to call when an incident occurs and the steps their staff needs to take to ensure the proper care of your data. You should also be able to choose the equipment used to store your data and the tools the staff will use to help monitor and manage the servers containing your information.
Evaluation of Experience
To evaluate the experience of other customers you can do some simple research online to find the Net Promoter Score of the data center you are interested in working with. This NPS should be kept up to date and current as it is industry standard to have customers rate their experience with tech companies on a regular basis. This includes data centers especially since they focus a lot of energy on customer satisfaction of their experience. You may even come across reviews written about the company, however you will only want to take into account anything that has been written about the company within the last year as the turn over for policy and procedures in data centers is very high.
As the programs and monitoring procedures that you require for your information may be different from that of other companies, it should be your responsibility to provide the proper knowledge to the IT staff that will be handling your company’s information. This means that you should explain how you want things handled and the proper information on how to run the software you choose for monitoring. Some companies will as that you provide them with the documentation and provide their staff with a brief update as to who you are and what you want done with your data, however it will also speak volumes to the staff if you are involved in this process. The staff may have questions for you that the company’s representative didn’t ask pertaining to how your data is handled. While it is understandable that you are hiring the center to perform a job, the only way that you can ensure that the job is done to your expectations is to speak and educate the staff about your information and your choices in how it is handled.
While hiring a data center to host your data as well as properly manage and monitor your stuff can be a difficult and sometimes stressful task, once you have found your data center you won’t have to move your information again unless you want to. Dallas is a great place for data centers as they are built to withstand the most brutal of storms and are prepared to back up your data so if something happens it is still available if you need it and nothing is lost in a crisis.